Release Highlights – Version 3.0.0

Date: 19 September 2025 | Status: Stable Release

New Feature: Post Copying & Cross-Module Integration

• Chat now integrates seamlessly with Tickets, Documents, and Forms.

• Users can upload, share, and send items directly inside Chat.

• Permission-based access ensures secure sharing.

• Boosts collaboration by reducing module switching.

• Lays groundwork for future cross-application workflows.

Fixes & Improvements

Forms

• Fixed array display issue in user records.

• Resolved continuous loop on adding records.

• Ticket titles restricted to 150 characters.

• Corrected Form Builder layout and UI consistency.

• Dashboard now shows only user-created/shared forms.

Chat

• Improved calling stability and mic/camera handling.

• Fixed simultaneous media play issue.

• Corrected unread counter, profile image distortion & placeholder support.

• Fixed file-sharing issues (Excel, ZIP, MP3, APK).

• Resolved folder icon, add dialog, and docs sharing bugs.

Documents & File Sharing

• Fixed file upload cancel/reload behavior.

• Corrected “today’s date” link expiration.

• Duplicate file renaming now handled properly.

• Old profile images removed after user recreation.

• Fixed SSO, timestamp refresh, favicon, and preview issues.

User Management

• Fixed Client Admin name update bug.

• Manager data now visible in sharing dropdown.

• Associates can now delete their own tickets.

QA Reopen

• Intermittent success message on first-time password setup.

• External users still able to share files despite restriction.

New Issues Logged

• CORS issues when fetching forms/tickets in chat.

• Cross-tenant data visibility bug (forms appearing in other tenants).

• Group messages not showing double tick after being viewed.

Release Highlights – Version 2.0.0

Forms Improvements

• Fixed sharing verbiage for restrict vs share states.

• Public sharing toggle and missing sharing URL issues resolved.

• Fixed 403 Forbidden error after sharing.

• Role-based sharing and new user form visibility corrected.

• Duplicate file upload conflicts now auto-rename properly.

Chat Enhancements

• Call handling fixed (modal disappearing, ghost ringing, cancellation issues).

• Managers now included by default in groups, announcement text fixed.

• Deleted users’ group chats no longer auto-display.

• Tenant isolation improved (no cross-tenant users in new conversations).

• Last seen timezone display cleaned up.

• Store name updates now auto-sync in chat.

Files & Media Fixes

• APK and MP3 file support enabled.

• File rename conflicts (App.apk, etc.) resolved.

• Expire date handling added for shared files.

• Upload progress bar stability improved during network issues.

• File view modal alignment fixed.

• Avatar/profile image refresh issues resolved across modules.

In Progress / Upcoming Features

• Docs/Forms/Tickets Picker in Chat → unified modal for uploads and selections.

• Dynamic Modals → always display live, accurate data.

• Document Editing & Collaboration → edit DOCX/XLSX inside DMS, with secure JWT session control.

• Callback & Sync → edits auto-saved back to the system.

• Version Control → every edit creates a new version for history tracking.

• Receiving Side Rendering → form/ticket links to display correctly (next update).

QA Reopen Issues

• Public user feedback form records not displayed (backend dependency).

• Manager data missing in file sharing dropdown.

A major release introducing a fully integrated platform for:

• Document Management

• Form Processing

• Real-Time Chat & Calling

• Ticket Tracking

• Unified Dashboard Access

Key Features

1. Advanced Document Management (Docs)

• Google Drive-like interface with bulk file/folder operations

• Smart search (name, type, misspellings, inside folders)

• File previews for PDFs, DOCX, XLSX, images, etc.

• Secure sharing with expiration links + full audit trail

• Hosted on fast, secure Cloudflare R2 URLs

2. Dynamic Form Builder

• In-app form creation with vendor service integration

• Data record management from form submissions

3. Real-Time Chat & Calling

• 1-on-1 messaging with high-quality audio/video calls

• In-chat file sharing

• "Last Seen" activity indicators

4. Integrated Ticketing System

• Create, assign, and track tickets with priorities and due dates

• Overview of all ticket statuses (deferred, assigned, open)

5. Unified Dashboard

• Centralized access to all modules and recent documents

Resolved Issues & Improvements

• Security: Fixed user permission issues, enforced data deletion, blocked dev access for client admins

• Docs: Resolved 500 errors, fixed file copy issues, UI/UX enhancements (breadcrumbs, checkboxes, file previews)

• Forms: Vendor services working, improved UI messages and overlays

• Chat & Calls: Reliable disconnect, accurate profile images, better UI and hyperlink visibility

• Tickets: Fixed dropdowns, ticket assignments, and flickering UI

• Navigation/System: Seamless redirection and login/logout handling

Known Issues (In Progress)

• In QA:

  • Role-based form sharing

  • File view modal alignment

• Backlog:

  • Global Search

  • Group calls & screen sharing

  • MP3 support

  • Threaded chats & voice messages

Technical Notes

• Backend overhaul: Files now stored via Cloudflare R2

• Improved performance for large folders (1000+ files)

• SSO-ready architecture for future form integration